Refunds & Return Policy
We cannot provide a return or refund for damaged/faulty products if they have been worn. We will need to know the reason for return (e.g. damaged or wrong product).
Damages & Issues
Any issues with an order must be reported to us via email or phone within 2 DAYS of receiving your order.
Please inspect your order upon receipt and contact us immediately if you identify a fault or missing items. We will need a photo of the following:
- Packaging clearly showing the address label
- Damaged items
- Paper invoice
Without these photos, we will be unable to raise an investigation and resolve the issue.
Any issues out of the timeframe cannot be resolved for incorrect items.